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Proposed programme · Adults 18+
Move from a case summary to a defensible choice.
Who it is for
The proposed programme is for adults aged 18 or over. Do not submit minors’ information.
Observable learning outcomes
These are intended learning outcomes, assessed through work. They are not promises of employment, salary growth or business success.
Proposed syllabus
Read an original case packet. Identify who must decide, by when and with what constraints. Mark facts, interpretations and missing evidence separately.
Learner output: A one-page decision brief and evidence ledger.
Examine customers, alternatives and sources of bargaining pressure. Select evidence that matters to the decision rather than filling every framework box.
Learner output: An external analysis with three decision-relevant implications.
Identify resources, bottlenecks and activities that enable the proposed value. Distinguish a capability claim from demonstrated evidence.
Learner output: A capability and activity map with one critical gap.
Compare competing options, specify the target customer and identify an offer the firm will decline. Check the consistency of supporting activities.
Learner output: A choice statement and comparison of two feasible alternatives.
Calculate contribution, capacity and an adverse scenario using supplied synthetic numbers. Explain which assumption could reverse the recommendation.
Learner output: A small decision model and sensitivity note.
Present a decision memo, answer a structured challenge and translate the choice into a test with an owner and review date.
Learner output: A revised case memo and 30-day action plan.
Try it before registering interest
A fictional learning scenario created for the Lab. You can use it without an account; it does not contribute to a certificate.
Try a lesson · about 15–20 minutes
A public demonstration using original hypothetical material. Explore choices and compare your reasoning. This activity does not submit work, count towards assessed progress or issue a certificate.
Hypothetical exercise: Noonbox is an invented lunch service with one kitchen and delivery capacity of 120 lunches a day. Office subscriptions earn ₹50 contribution per lunch; premium custom orders earn ₹90 before any additional coordination cost. The team can offer reliable fixed-menu delivery to offices or individually customised meals with flexible delivery times. It cannot promise both with its current kitchen and routing team. All business details are invented.
Choose a customer promise, identify one request you will decline and design a small test of your recommendation. Try a different choice to see how the reasoning changes. Feedback is written instructional guidance, not AI-generated advice.
Your notes stay on this page unless you choose to save them in this browser or download them. They are not sent to the Lab. Avoid personal, employer, customer or confidential information. Browser-saved notes can be read by someone using this browser profile.
This is one defensible response. Your recommendation may differ if you explain the assumptions and evidence.
Capstone and assessment
Write a 1,500-word decision memo from an original Lab case packet or an explicitly authorised workplace problem. Include a decision statement, evidence ledger, two alternatives, a simple economic comparison, a trade-off, a supporting activity map and an implementation test. Defend the memo in a short instructor-led discussion.
Human instructors review assessed work. Automated lesson checks are practice feedback, not a final certification decision.
| Criterion | Weight | What the reviewer looks for |
|---|---|---|
| Decision and evidence | 25% | A focused decision; facts, assumptions and missing information are kept distinct. |
| Analysis and alternatives | 25% | Relevant reasoning and a fair comparison of at least two feasible options. |
| Choice and consistency | 25% | A clear customer choice and trade-off supported by compatible activities. |
| Economics and implementation | 15% | Correct calculations, a meaningful sensitivity and a practical test with ownership. |
| Defence and revision | 10% | A concise argument that acknowledges counterevidence and responds to challenge. |
Proposed certificate criteria
A Certificate of Completion may be issued only after the approved requirements and instructor assessment have been met.
The instructor
Dr. Swapnil Sahoo is the founder of the Learning Lab. His background and supporting sources are described on the founder page. His academic appointments and prior work are separate from the Lab’s track record.
Read the founder profile →Ideas behind the programme
Availability
Dates, fees and capacity are not confirmed. Registering interest is free, does not reserve a place and does not create a paid enrolment.
Final delivery details and approved policies must be shared before any paid offer.
Practical questions →